Know what people are saying about your business

Earshot watches everywhere people talk about your business, reads whether it's good or bad, and tells you the moment something needs your attention.

Mentions from everywhere your customers talkSample

Alex M.

1 week ago

Booked last minute and it was seamless. The team went out of their way.

Sarah K.

Ordered Friday, arrived Monday. Genuinely impressed.

LikeReply3h
Dana@dana_builds

third time the order tracking's been wrong this month. not great.

Emma L.

United Kingdom

Exceptional

Spotless room and the location couldn't be beaten.

Booking.com

Priya R.

Lovely spot, friendly staff. We'll be back.

Jordan W.

2 days ago

Second late delivery this month. About ready to cancel.

Marcus T.r/smallbusiness

Been comparing a couple of tools this week. Curious what people rate.

Sofia

Does exactly what I need. Would love a dark mode.

See the demo for real data.

Wherever your customers talk, Earshot is listening

  • Google News
  • YouTube
  • Reddit
  • Google Reviews
  • Facebook
  • Instagram
  • TikTok
  • App Store

Review sites are next: Trustpilot, Capterra, G2, Yelp and Google Play.

Reads every mention, flags what matters

Earshot checks every source on a schedule. AI reads each public mention and scores it for sentiment, topic and severity. The urgent ones land in your inbox while a response still matters. The rest wait quietly in the feed.

Sentiment over time

38 mentions today · 8% negative

Sample
PositiveNeutralNegative
Last 14 days
Feed filtersNegative onlyHigh severity

Numbers you can actually trust

Every monitoring tool claims its AI is accurate. We prove it. We grade ours against mentions a human scored by hand, publish the exact numbers with every release, and let you trace any figure back to the mentions behind it. If a tool won't show you its error rate, ask why.

Agreement with human labels

94%

Sample
Correctly scored94%
Missed4%
Overcalled2%

Graded against hand-scored mentions · Sample

Watch competitors, hear customers

The same mentions that protect your reputation also tell you what customers love, what they want fixed, and how you stack up against the competitors you name. A weekly report sums it up in plain language, with every number sourced.

Share of voice

Sample

Your brand

Competitor A

Competitor B

Topics people raise

  • Late deliveriesNegative
  • Helpful store staffPositive

Up and running in minutes

No sales call, no setup project, nothing to install. Add your brand terms and Earshot starts listening.

  1. 01

    Add your brand terms

    Your brand name, your products, your competitors. The whole setup is one short form.

  2. 02

    Earshot starts listening

    Every mention gets pulled in, read by AI and scored for sentiment, topic and severity.

  3. 03

    A dashboard, alerts and a weekly report

    The urgent stuff finds you. The rest waits neatly until you have a coffee in hand.

Simple pricing, in plain sight

Prices in US dollars, billed in South African rand (ZAR) at checkout. See full pricing

Bigger than Agency? Talk to us

Nothing said about your brand is out of earshot

Start free. No card needed.